New payment provider
By Kevin, 2014-10-12 10:35:05 in
Website
New payment provider has been added under payment methods. The new payment provider 2Ceckout has replaced Bluesnap(Plimus).
Continue to read →
New server in Russia
Our server in Russia has been replaced with a new server and a new internet provider due to poor speed.
Speed test on the new server: http://www.speedtest.net/my-result/3787412392
Continue to read →
Plimus removed
By Kevin, 2014-09-14 19:38:54 in
Website
Due to high fraud activity we decide to remove Plimus as a payment provider. Plimus will be replace by another payment provider with bitter fraud protection.
Continue to read →
Connection issues again
By Kevin, 2014-09-11 15:48:43 in
VPN APP
Right now, our server provider for Windows PrivateVPN client API server has issues for the third time now in two weeks. This cause that our client can't reach our servers for API requests. This only affect our PrivateVPN Windows client.
Error message you'll receive: "Could not retrieve user account information"
C..
Continue to read →
Issues with Viscosity
By Kevin, 2014-09-10 19:56:35 in
VPN APP
There seems to be a issue with the latest version of Viscosity. Able to connect, but unable to browse or use connection.
Solution: http://www.sparklabs.com/forum/viewtopic.php?p=4639#p4639
Continue to read →
Connection issues
Right now, our server provider for Windows PrivateVPN client API server has issues. This cause that our client can't reach our servers for API requests. This only affect our PrivateVPN Windows client.
Error message you'll receive: "Could not retrieve user account information"
Status:
07:20Problem with one of our SAN
07:40..
Continue to read →
OpenVPN instructions for DD-WRT routers added.
By Kevin, 2014-08-26 23:29:28 in
Website
OpenVPN instruction for DD-WRT routers has been added on the website under "GET STARTED". Customer of PrivateVPN are now able to use OpenVPN on DD-WRT routers.
Continue to read →
OpenVPN instructions for iOS and Android added.
By Kevin, 2014-08-17 13:46:28 in
Website
OpenVPN instruction for iOS and Android has been added on the website under "GET STARTED".
Customer of PrivateVPN are now able to use OpenVPN on Android and iOS.
Continue to read →
Service down in Sweden - Bromma
Service down in Sweden - Bromma due to fiber cut.
Updates:
06:10 Kaia Global Networks' Network Management Center got alarmed by a loss of connectivity towards our core equipment in Telecity, Stockholm. We are already working with our 3rd party supplier for this particular route. We will issue another update as soon as we do know, what exactl..
Continue to read →
PrivateVPN Windows client issue.
By Kevin, 2014-07-19 00:09:57 in
VPN APP
We had an issue with our Windows client and the database. This has been solved now.
Continue to read →