Server in France down
Our provider in France has out age. We're wait for the first response from our provider and we'll update any status here!
Status:
22.00 Email has been sent to our provider about network down.
2014-11-27 13:23 Broken disk in server. New disk will arrive within 1 - 2 days to Data center.
2014-11-30 19:12 Server are up and running with ..
Continue to read →
CyberMonday Offers
By Kevin, 2014-11-17 12:49:01 in
Website
For Black Friday to Cyber Monday PrivateVPN will be offering a 10% discount and on top off this you will have the chance to win one of 15 yearly accounts.
Read more here: https://www.bestvpn.com/blog/11773/cybermonday-offers-privatevpn/
Continue to read →
Connection issues
Right now, our server provider for Windows PrivateVPN client API server has issues. This cause that our client can't reach our servers for API requests. This only affect our PrivateVPN Windows client.
Error message you'll receive: "Could not retrieve user account information"
Clarification: This o..
Continue to read →
OpenVPN instructions for Synology and Tomato routers added
By Kevin, 2014-10-12 16:38:59 in
Website
OpenVPN instruction for Synology and Tomato routers has been added on the website under "GET STARTED". Customer of PrivateVPN are now able to use OpenVPN on Synology and Tomato routers.
Tomato: https://privatevpn.com/get-started/tomato/openvpn
Synology: https://privatevpn.com/get-started/synology/openvpn
Continue to read →
New payment provider
By Kevin, 2014-10-12 10:35:05 in
Website
New payment provider has been added under payment methods. The new payment provider 2Ceckout has replaced Bluesnap(Plimus).
Continue to read →
New server in Russia
Our server in Russia has been replaced with a new server and a new internet provider due to poor speed.
Speed test on the new server: http://www.speedtest.net/my-result/3787412392
Continue to read →
Plimus removed
By Kevin, 2014-09-14 19:38:54 in
Website
Due to high fraud activity we decide to remove Plimus as a payment provider. Plimus will be replace by another payment provider with bitter fraud protection.
Continue to read →
Connection issues again
By Kevin, 2014-09-11 15:48:43 in
VPN APP
Right now, our server provider for Windows PrivateVPN client API server has issues for the third time now in two weeks. This cause that our client can't reach our servers for API requests. This only affect our PrivateVPN Windows client.
Error message you'll receive: "Could not retrieve user account information"
C..
Continue to read →
Issues with Viscosity
By Kevin, 2014-09-10 19:56:35 in
VPN APP
There seems to be a issue with the latest version of Viscosity. Able to connect, but unable to browse or use connection.
Solution: http://www.sparklabs.com/forum/viewtopic.php?p=4639#p4639
Continue to read →
Connection issues
Right now, our server provider for Windows PrivateVPN client API server has issues. This cause that our client can't reach our servers for API requests. This only affect our PrivateVPN Windows client.
Error message you'll receive: "Could not retrieve user account information"
Status:
07:20Problem with one of our SAN
07:40..
Continue to read →