PrivateVPN Blog

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Connection issues

By Kevin, 2014-09-06 08:58:41 in VPN service

Right now, our server provider for Windows PrivateVPN client API server has issues. This cause that our client can't reach our servers for API requests. This only affect our PrivateVPN Windows client. Error message you'll receive: "Could not retrieve user account information" Status: 07:20Problem with one of our SAN 07:40..

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OpenVPN instructions for DD-WRT routers added.

By Kevin, 2014-08-26 23:29:28 in Website

OpenVPN instruction for DD-WRT routers has been added on the website under "GET STARTED". Customer of PrivateVPN are now able to use OpenVPN on DD-WRT routers.

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OpenVPN instructions for iOS and Android added.

By Kevin, 2014-08-17 13:46:28 in Website

OpenVPN instruction for iOS and Android has been added on the website under "GET STARTED". Customer of PrivateVPN are now able to use OpenVPN on Android and iOS.

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Service down in Sweden - Bromma

By Kevin, 2014-08-14 17:56:55 in VPN service

Service down in Sweden - Bromma due to fiber cut. Updates: 06:10 Kaia Global Networks' Network Management Center got alarmed by a loss of connectivity towards our core equipment in Telecity, Stockholm. We are already working with our 3rd party supplier for this particular route. We will issue another update as soon as we do know, what exactl..

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PrivateVPN Windows client issue.

By Kevin, 2014-07-19 00:09:57 in VPN APP

We had an issue with our Windows client and the database. This has been solved now.

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VPN not working

By Kevin, 2014-06-29 09:54:58 in VPN service

Right now the VPN service are down. We're working on it. *Update* 10:00 Service back to normal. We're sorry for the inconvenience. Email support@privatvpn.se to get one extra day.

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Bitcoin Payment

By Kevin, 2014-06-18 12:54:26 in Website

We've added Bitcoin as payment method now.

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L2TP for Android

By Kevin, 2014-06-09 20:50:15 in VPN service

Now we support L2TP on Android. New guide for Android and L2TP has been added.

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VPN service Unavailable

By Kevin, 2014-06-09 08:51:21 in VPN service

The VPN service has been unavailable since some ours due to a misconfiguration on last weeks action. We're working on fixing this right now and update will be posted. *Update* 09:30 We're applying the fix on every server now. This will cause a fast restart of L2TP and OpenVPN service. *Update* 11:22 All servers are fixed..

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VPN servers update maintenance

By Kevin, 2014-06-04 11:24:52 in VPN service

We'd like to advise you of an planned maintenance in our VPN environment. LOCATION: Whole VPN service START: 2014/06/06 08:00 UTC FINISH: 2014/06/06 10:00 UTC DESCRIPTION: PrivateVPN will be performing a update on all VPN servers, which af..

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