Published 2014-11-26 21:02 in VPN service

Our provider in France has out age. We're wait for the first response from our provider and we'll update any status here! Status: 22.00 Email has been sent to our provider about network down. 2014-11-27 13:23 Broken disk in server. New disk will arrive within 1 - 2 days to Data center. 2014-11-30 19:12 Server are up and runn...

Published 2014-10-22 13:46 in VPN service

Right now, our server provider for Windows PrivateVPN client API server has issues. This cause that our client can't reach our servers for API requests. This only affect our PrivateVPN Windows client. Error message you'll receive: "Could not retrieve user account information" Clarification: Th...

Published 2014-09-25 20:05 in VPN service

Our server in Russia has been replaced with a new server and a new internet provider due to poor speed. Speed test on the new server: http://www.speedtest.net/my-result/3787412392

Published 2014-09-06 06:58 in VPN service

Right now, our server provider for Windows PrivateVPN client API server has issues. This cause that our client can't reach our servers for API requests. This only affect our PrivateVPN Windows client. Error message you'll receive: "Could not retrieve user account information" Status: 07:20 Problem with one of our SAN...

Published 2014-08-14 15:56 in VPN service

Service down in Sweden - Bromma due to fiber cut. Updates: 06:10 Kaia Global Networks' Network Management Center got alarmed by a loss of connectivity towards our core equipment in Telecity, Stockholm. We are already working with our 3rd party supplier for this particular route. We will issue another update as soon as we do know, what exa...

Published 2014-06-29 07:54 in VPN service

Right now the VPN service are down. We're working on it. *Update* 10:00 Service back to normal. We're sorry for the inconvenience. Email support@privatvpn.se to get one extra day .

Published 2014-06-09 18:50 in VPN service

Now we support L2TP on Android. New guide for Android and L2TP has been added.

Published 2014-06-09 06:51 in VPN service

The VPN service has been unavailable since some ours due to a misconfiguration on last weeks action. We're working on fixing this right now and update will be posted. *Update* 09:30 We're applying the fix on every server now. This will cause a fast restart of L2TP and OpenVPN service. *Update* 11:22 All servers a...

Published 2014-06-04 09:24 in VPN service

We'd like to advise you of an planned maintenance in our VPN environment. LOCATION: Whole VPN service START: 2014/06/06 08:00 UTC FINISH: 2014/06/06 10:00 UTC DESCRIPTION: PrivateVPN will be performing a update on all VPN servers, which affe...

Published 2014-05-03 11:50 in VPN service

Our server in Miami are up now with a new provider.