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Mac OS X VPN application released
By Kevin, 2016-03-17 16:20:33 in VPN APP
We've released our first VPN application for Mac OS X. We only had a VPN application for Windows before but now for OS X also. The VPN application is currently in the beta stage so there may be bugs. Download the and run the VPN application from here https://privatevpn.com/client/PrivateVPN1.0.11.pkg

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OpenVPN configuration files updated
By Kevin, 2015-04-20 08:32:22 in VPN APP
OpenVPN configuration files for OpenVPN GUI for Windows, OpenVPN for iPhone and Android, Viscosity and Tunnelblick for Mac has been updated with new servers and locations. New updated files can be found here, and don't forget to remove all old files and servers before: OpenVPN Gui Windows TAP: https://privatevpn.com/c..

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New VPN client for Windows
By Kevin, 2015-03-27 12:34:52 in VPN APP
Finally we have a new VPN client for Windows. At this point it's in beta stage which means there may be some bugs in the VPN client. If so, please report this to support@privatevpn.com Client for Windows7, 8, 8.1 and 10 can be found here: https://privatevpn.com/client/privatevpn-win-new.exe Client for Windows XP: https://pr..

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Some VPN customers getting disconnected
By Kevin, 2014-12-02 15:55:56 in VPN APP
Seems like we have a small issues on our API server for the Windows VPN client that makes some customers disconnecting time to time. We've made some updates on the server and monitoring it now for 48 hours to see if we still get some disconnection issues. *Updates* 2014-12-03 18:51 Service seems to be stable again after 24 hours. We're s..

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Connection issues again
By Kevin, 2014-09-11 15:48:43 in VPN APP
Right now, our server provider for Windows PrivateVPN client API server has issues for the third time now in two weeks. This cause that our client can't reach our servers for API requests. This only affect our PrivateVPN Windows client. Error message you'll receive: "Could not retrieve user account information" C..

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Issues with Viscosity
By Kevin, 2014-09-10 19:56:35 in VPN APP
There seems to be a issue with the latest version of Viscosity. Able to connect, but unable to browse or use connection. Solution: http://www.sparklabs.com/forum/viewtopic.php?p=4639#p4639

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PrivateVPN client issues
By Kevin, 2013-12-02 17:07:13 in VPN APP
Lately we have received mails regarding client issues after we moved to a new system. If you face a message "Could not retrieve user account information", try this fix: 1. Close privatvpn.exe, this can be done through task manager 2. Install the client from: https://privatevpn.com/client/install.exe

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