Right now, our server provider for Windows PrivateVPN client API server has issues. This cause that our client can't reach our servers for API requests. This only affect our PrivateVPN Windows client.
Error message you'll receive: "Could not retrieve user account information"
07:20Problem with one of our SAN
Service down in Sweden - Bromma due to fiber cut.
06:10 Kaia Global Networks' Network Management Center got alarmed by a loss of connectivity towards our core equipment in Telecity, Stockholm. We are already working with our 3rd party supplier for this particular route. We will issue another update as soon as we do know, what exactl..
The VPN service has been unavailable since some ours due to a misconfiguration on last weeks action.
We're working on fixing this right now and update will be posted.
We're applying the fix on every server now. This will cause a fast restart of L2TP and OpenVPN service.
All servers are fixed..
We'd like to advise you of an planned maintenance in our VPN environment.
LOCATION: Whole VPN service
START: 2014/06/06 08:00 UTC
FINISH: 2014/06/06 10:00 UTC
PrivateVPN will be performing a update on all VPN servers, which af..