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PrivateVPN client issues


Published 2013-12-02 16:07 in VPN APP

Lately we have received mails regarding client issues after we moved to a new system. If you face a message "Could not retrieve user account information", try this fix:
1. Close privatvpn.exe, this can be done through task manager
2. Install the client from: https://privatevpn.com/client/install.exe