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CyberMonday Offers

Published 2014-11-17 11:49 in Website


For Black Friday to Cyber Monday PrivateVPN will be offering a 10% discount and on top off this you will have the chance to win one of 15 yearly accounts. Read more here: https://www.bestvpn.com/blog/11773/cybermonday-offers-privatevpn/


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Connection issues

Published 2014-10-22 13:46 in VPN service


Right now, our server provider for Windows PrivateVPN client API server has issues. This cause that our client can't reach our servers for API requests. This only affect our PrivateVPN Windows client. Error message you'll receive: "Could not retrieve user account information" Clarification: Th...


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OpenVPN instructions for Synology and Tomato routers added

Published 2014-10-12 14:38 in Website


OpenVPN instruction for Synology and Tomato routers has been added on the website under " GET STARTED ". Customer of PrivateVPN are now able to use OpenVPN on Synology and Tomato routers. Tomato: https://privatevpn.com/get-started/tomato/openvpn Synology: https://privatevpn.com/get-started/synology/openvpn


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New payment provider

Published 2014-10-12 08:35 in Website


New payment provider has been added under payment methods. The new payment provider 2Ceckout has replaced Bluesnap(Plimus).


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New server in Russia

Published 2014-09-25 20:05 in VPN service


Our server in Russia has been replaced with a new server and a new internet provider due to poor speed. Speed test on the new server: http://www.speedtest.net/my-result/3787412392


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Plimus removed

Published 2014-09-14 17:38 in Website


Due to high fraud activity we decide to remove Plimus as a payment provider. Plimus will be replace by another payment provider with bitter fraud protection.


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Connection issues again

Published 2014-09-11 13:48 in VPN APP


Right now, our server provider for Windows PrivateVPN client API server has issues for the third time now in two weeks. This cause that our client can't reach our servers for API requests. This only affect our PrivateVPN Windows client. Error message you'll receive: "Could not retrieve user account information"...


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Issues with Viscosity

Published 2014-09-10 17:56 in VPN APP


There seems to be a issue with the latest version of Viscosity. Able to connect, but unable to browse or use connection. Solution: http://www.sparklabs.com/forum/viewtopic.php?p=4639#p4639


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Connection issues

Published 2014-09-06 06:58 in VPN service


Right now, our server provider for Windows PrivateVPN client API server has issues. This cause that our client can't reach our servers for API requests. This only affect our PrivateVPN Windows client. Error message you'll receive: "Could not retrieve user account information" Status: 07:20 Problem with one of our SAN...


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OpenVPN instructions for DD-WRT routers added.

Published 2014-08-26 21:29 in Website


OpenVPN instruction for DD-WRT routers has been added on the website under "GET STARTED". Customer of PrivateVPN are now able to use OpenVPN on DD-WRT routers.


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